We acquired a list of furniture in the summer, immediately after 2 times through the shipping we figured out that the furnitures have been not only in an incredibly lousy situation but risky mainly for our one 12 months outdated son. It took us the whole summer months to return them and so they told us to select new types as they have been refusing to refund.

Ashley method was down about the working day I had designed an appointment With all the product sales rep to put in writing up my order. The gross sales rep texted me five minutes before my appointment to allow me to know their system was down. I don’t Imagine this was incredibly Qualified given that the rep could have allow me to know just before driving to the appointment and schedule an appointment when the their technique was up.

Recently frequented, I was trying to find a eating desk and couch set. My revenue rep Omar arman was an incredible assist.

Exceptional customer service. Furnished aspects with regards to financing and special discounts offered towards purchase.

Doha Shuqeir was terrific to cope with. She was very welcoming and when she wasn't capable to answer a question, she asked for aid. She's an asset to your business.

Brown rustic finish with burnt orange and teal accents within a replicated wood grain with reliable contact

My encounter has become Terrible using this site my bedroom set has become getting delayed for months now the sales agent refused to allow me to speak to a supervisor. My get was scheduled for being shipped yesterday afternoon and the driving force where can I find old and new furniture show up 9pm with no my bedroom established indicating it had been a crack in my footboard. Nobody has achieved out to me to reschedule shipping or to even inform me about the problem I had to seek out my cellphone out from the 3rd party shipping and delivery business.

Poor customer support. We needed to terminate part of an purchase and a couple of months afterwards right here we are with a forwards and backwards concerning company and the store to obtain a check for our refund. Not one person knows just about anything. Customer care states “simply call the store For additional details” and afterwards the store claims “simply call customer service”.

Extremely nice youthful person he was extremely respectful. He was quite well mannered and it looked like he truly savored his task. So Certainly I'll give him 5 star's

I had been more than happy with Lee, excellent customer service. Answered any and all queries with our invest in.

Our knowledge at Ashley in-shop was not our greatest conversation. We’ve acquired various products on the Mokena/Tinley site in former decades with wonderful ordeals. We labored with Abby within the Bolingbrook locale & even though she was incredibly handy in-retail store, once we experienced a problem submit shipping and delivery, she ignored our makes an attempt.

Berenice was quite valuable and welcoming! She walked us by the method and was in the position to assistance us get what we wanted. We would 100% suggest buying from Ashley Homestore and Berenice!

Though I didn’t get just about anything, this retail store is rather well structured and the customer care is superb. I walked in and was greeted by Angie and let me wander all over without tension.

It had been a fantastic experience with all the team significantly appreciated the many the salesman Christian Secreto was in excess of Skilled couldn't have questioned for a far better person